Custom keycaps specifications

• Custom keycaps material：PBT
• Number of keycaps：129 key / 156 key
• Profile：Cherry

• Print ：OVERALL DYE SUB

Custom Keycap ANSI（129 key） Layout ：

• There is no limit to the color of the keycaps. We can print any color you like，With 129-key keycap layout, suitable for 60%-100 keyboard layout

Custom Keycap Supports ANSI layout and ISO layout（156 key） Layout：

• There is no limit to the color of the keycaps. We can print any color you like，The 156-key layout meets most keyboard layouts on the market, whether it is ISO or ANSI layout

Custom KeyCaps Template：

Custom Keycap ANSI（129 key） Layout Adobe Illustrator Ai file -Download

Custom Keycap ANSI（129 key） Layout SVG file - Download

Custom Keycap Supports ANSI layout and ISO layout（156 key） Layout Adobe Illustrator Ai file -Download

Custom Keycap Supports ANSI layout and ISO layout（156 key） Layout  Svg file -Download

 Please upload the completed design file to this location：

NOTE：

1. Actual product colors may vary slightly from what you see on your screen.Achieving 100% accuracy in dye sublimation printed keycaps is a challenging task.So we can only achieve colors close to 85% -90%
2. It takes about 7-10 business days to make a set of custom keycaps.
3. Please note that since it is a customized product, we refuse to refund if it is not a quality problem
4. If you have any questions, you can contact us:support@diykeycap.com

Facebook discussion group：

https://www.facebook.com/groups/customkeyboard

Discord discussion group :

https://discord.com/invite/PUpz6kGutq

Estimate Shipping Time

Returns Policy

• We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).
• See conditions and procedure in our Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@diykeycap.com. If your return is accepted, We will send you a return address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@diykeycap.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.